At Wear Felicity, we strive to deliver your beautiful jewelry as quickly and efficiently as possible. This shipping policy outlines everything you need to know about our delivery process, shipping times, and related information.

Processing Time

All orders are processed within 1-3 business days (Monday-Friday, excluding holidays) after receiving your order confirmation. You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Methods & Delivery Times

Standard Shipping (US & Canada)

  • Delivery Time: 5-10 business days
  • Cost: $4.99 or FREE on orders over $50
  • Includes tracking information

Express Shipping (US Only)

  • Delivery Time: 2-4 business days
  • Cost: $14.99
  • Priority processing included
  • Includes tracking and signature confirmation

International Shipping

  • Delivery Time: 10-20 business days (varies by country)
  • Cost: Calculated at checkout
  • Customs and import duties may apply
  • Includes tracking where available

Note: Delivery times are estimates and begin once your order has shipped, not when it's placed. Delivery times may be extended during peak seasons or due to circumstances beyond our control such as customs delays, weather conditions, or global events.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the following methods:

  1. Click the tracking link in your shipping confirmation email
  2. Visit the carrier's website and enter your tracking number
  3. Log in to your Wear Felicity account to view order status

Shipping Restrictions

We currently ship to most countries worldwide. However, there may be restrictions on certain items to specific destinations. If you have any questions about shipping to your location, please contact our customer service before placing your order.

Undeliverable Packages

If a package is returned to us as undeliverable, we will attempt to contact you using the information provided at checkout. Additional shipping fees may apply to reship the order to the correct address.

Missing or Stolen Packages

Wear Felicity is not responsible for lost or stolen packages confirmed to be delivered by the carrier. Please ensure your shipping address is accurate and secure. If you have concerns about package theft, we recommend using a secure delivery location or requiring a signature upon delivery.

Holiday Shipping Deadlines

During peak holiday seasons, we recommend placing your order early to ensure delivery by specific dates. Please refer to our Holiday Shipping Guide for specific deadline information.

Have Questions About Shipping?

If you need assistance with your order or have questions about our shipping policy, our customer service team is here to help.

Contact Us

Shipping FAQs

Can I change my shipping address after placing an order?

We can only change the shipping address if the order hasn't been processed for shipping yet. Please contact us immediately if you need to update your shipping information.

Do you offer expedited shipping?

Yes, we offer express shipping options at checkout for faster delivery. Please note that processing times still apply before expedited shipping begins.

What if my package is lost in transit?

If your tracking information shows that your package may be lost, please contact us and we'll help you file a claim with the shipping carrier.